Maintaining accurate financial records is so important, LB223. I also understand how frustrating it is to have the check numbers in your register changing automatically.
I also noticed that you previously reported this way back in September. I've read the response and it looks like you were given some troubleshooting steps related to your browser to no avail.
As you are still facing the same problem, the next best steps is to reach out to our support team. They can investigate the check numbers in your register and figure out what's causing the information to change automatically.
Here's how you can contact them:
- Click the Help menu in the upper-right-hand corner of QBO.
- Proceed to the Assistant tab.
- Type in "contact support" in the chat box and press Enter.
- Select QuickBooks Online Support, then click Contact Us at the bottom of the screen.
- Click Ask about something else, then enter a short description of your concern.
- Choose between Have us call you or Chat.
Feel free to save or bookmark these printing-related articles that could come in handy in the future:
In case you have any other printing-related questions or issues, don't hesitate to visit our Community page and post your inquiries. The entire QuickBooks Team is always available to provide you with the help that you need.
