condensing data file

Thank you for reaching out to the Community, CPEACC294.

Let me point you to the right support available, so you can delete the previous payroll. 

Since the transactions are coming from the prior year, we'll need to access payroll information. The process requires account verification which can't be done in the Community for security purposes. I highly recommend reaching out to our Payroll Support team. They have tools to take a look at your account and do the process for you.

You can contact them by following the steps:

1. Go to Help, then choose QuickBooks Desktop Help.
2. Click Contact Us.
3. Enter the details of the issue in the box, then click Continue.
4. Select the best support option for you.

You can check our support hours and contact us at a time convenient to you.

I'm also adding these articles about condensing the QBDT file for import to QBO for your guide.

• Condense your QuickBooks Desktop file for import to QuickBooks Online
• Use the Condense Data utility

Reach out back to me if you have additional questions. I'm always ready to assist you further.

@CPEACC294 

You have to make sure your Total Targets in your company file is < 350K prior to migrating to QBO. Otherwise, consider purchasing a 3rd party condense service.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

SuperCondensing a file reduces the target count to under 350,000 making the transition to QuickBooks Online seamless. It further boosts responsiveness and performance, provides higher network stability and makes your file lesser prone to data corruption issues. Furthermore, this service reduces your file size up to 80%, allowing for the upgrade to newer versions faster and easier.

Using this service will not result in any loss of data and you will get a fully usable data file with a reduced file size.

For more information on how this works, send me a private message