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Hello there, gwmtreas.
I got your concern about API successfully setting the income account for each sales receipt but failing to set the class. This information helps the API support team in diagnosing and resolving the issue.
Thus, I'll direct you to the appropriate team. We have a separate forum called Intuit Developers, where you can find engineers who can share suggestions for API concerns and developments. I recommend posting on this website to help you further with app integrations. Check out this link: Intuit Developers Community.
Let us know if you still have more questions about collaborating your app with QuickBooks. We'll be around to help you anytime.
thank you @SarahannC . I posted a question in that forum.
hi @SarahannC I posted this topic in the developer forum and so far got no reaction: https://help.developer.intuit.com/s/question/0D5TR000005JzJb0AK/connect-to-square-app-by-intuit-does...s
However, as a paying customer, why do I need to contact a developer forum for a feature/app that is officially released and should be supported?
Hello there, @gwmtreas.
I appreciate your posting in the developer forum about your issue of being unable to set classes with API.
We recommend reaching out to them if you encounter an issue with the said App since they are the ones who can help you resolve the problem. QuickBooks can't investigate further if the concern is with third-party apps.
Here’s an article that provides more in-depth information about the new app and compliance process: Develop your app.
You can always reach out to us for QuickBooks account concerns. We'll be more than happy to help. You can click the Reply button below. Have a great day.
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