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SLM1021
Level 1

Converting from Quickbooks Online back to Quickbooks Desktop

We are a construction company and are very frustrated with QuickBooks online. We use a QuickBooks pro version and most of what we use is not available in the online version. We also lost all of our reports which we have been customizing for 20 years and lost all of our memorized bills. We are switching back to QuickBooks desktop we had a bookkeeper already attempt this. It did not go well, lots of missing or broken data, items coming over as expenses, etc.. We have only been online for 3 months and are hoping to import that data back to our old QuickBooks company file (this is important so we keep all our reports and memorized bills. Is there a way to do this or someone that we can call to help? Thanks

3 Comments 3
GenmarieM
QuickBooks Team

Converting from Quickbooks Online back to Quickbooks Desktop

Hello, @SLM1021. I completely understand the significance of transitioning from QuickBooks Online back to QuickBooks Desktop, especially when retaining all your critical data. I can provide you with valuable insights into the process of converting your data back to QuickBooks Desktop.

 

When transitioning your company's data from QuickBooks Online to QuickBooks Desktop, it's essential to recognize that this process may involve several changes and limitations. QuickBooks Online and QuickBooks Desktop are distinct platforms, each designed with unique features and capabilities tailored to different business needs. To gain a comprehensive understanding of these limitations, you can visit this article to learn the limitations when converting from QuickBooks Online to QuickBooks Desktop.

 

In addition to the limitations mentioned, there may be instances where data does not transfer correctly or completely. In such cases, you may find it necessary to manually re-enter this information into QuickBooks Desktop. While this step can be time-consuming and may require careful attention to detail, it is crucial for maintaining the accuracy and integrity of your financial records.

 

Moreover, I suggest reaching out to our Customer support for further assistance. They can provide the details and assist you in the upgrade process.

 

Here's how:

 

  1. Select QuickBooks Desktop Help from the Help menu.
  2. Click Contact Us.
  3. Type in a short description of your concern, then Continue.
  4. Choose a way to connect with support.

 

Remember, your success in managing your QuickBooks data is our priority. We're dedicated to ensuring you have a smooth and positive experience with our services. Let us know if you have other concerns or questions about converting data from QBO to QBDT by hitting the Reply button below.

Deity Alpha
Level 4

Converting from Quickbooks Online back to Quickbooks Desktop

@SLM1021 

Consider to keep your old QB Desktop file to access your historical data and only convert the current fiscal year from QBO to  a new QB Desktop file. You should contact @Fiat Lux - ASIA for assistance. Then you may also consider to merge both QB Desktop files if required.

BigRedConsulting
Community Champion

Converting from Quickbooks Online back to Quickbooks Desktop

RE: We are a construction company and are very frustrated with QuickBooks online.

 

Yes, that's normal.

 

RE: We use a QuickBooks pro version and most of what we use is not available in the online version.

 

Yes, that's normal. QB Online is bereft of many of the feature of Desktop. It is a very poor downgrade from Desktop.

 

RE: We also lost all of our reports which we have been customizing for 20 years and lost all of our memorized bills.

 

Yes, that's normal too. Why would anyone want those to convert?

 

RE: We are switching back to QuickBooks desktop we had a bookkeeper already attempt this.

 

Very smart choice, but as you noticed, like many of the other features of Online, the conversion to Desktop is lacking.

 

RE: We have only been online for 3 months and are hoping to import that data back to our old QuickBooks company file (this is important so we keep all our reports and memorized bills. Is there a way to do this or someone that we can call to help?

 

No, QuickBooks Online won't do that.  In your case, probably the best thing to do is to re-enter three months of data into your old, better, QuickBooks desktop file. Or, at least, the important data you need there.

 

 

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