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Willie241
Level 1

Corrupt Quickbooks 2016 file

My file and multiple backups have lost the last +/- 12 months of data. I am using Quickbooks 2016. Any suggestions would be greatly appreciated. 

Craig

4 Comments 4
Chrea
Level 6

Corrupt Quickbooks 2016 file

Your company files are corrupted or lost? Did you encounter any error message? or else?

Willie241
Level 1

Corrupt Quickbooks 2016 file

No, Just missing several months of data.

Chrea
Level 6

Corrupt Quickbooks 2016 file

Run the Verify/Rebuild Data utility. Any error message?

jenop2
QuickBooks Team

Corrupt Quickbooks 2016 file

There are several ways you can recover your missing data in QuickBooks Desktop, Craig. Let's explore these options to help you effectively restore your financial records.

 

First, check if you can restore the most recent backup copy on your computer. This will allow you to revert to a previous save point and recover data from the last few months, provided you have a backup available.

 

Here's how:

 

  1. Open the Windows Start menu.
  2. Type File Explorer into the search and open File Explorer.
  3. Select My Computer or This PC from the navigation bar. 
  4. In the Search field, type in *.qbw, *.qbb to find all files. Make sure you include the asterisk (*) before the extension. You can also search for *.qb for QuickBooks.

 

backup.png

 

The extension .QBW is a working file, while .QBB is a backup file. Once you find it, take note of the location and follow the steps in this article on how to restore the file: Restore a backup of your company file.

 

Next, you can use the Auto Data Recovery (ADR) feature if you're not able to create or save a backup copy. This will help you recover missing transactions in case of data loss or corruption. Specifically, ADR can help you recover your lost file by:

 

  • Restoring lost transactions using your current transaction log file and a copy of your company file.
  • Restoring all but the last few hours of transactions with a copy of both your company file and your transaction log file.

 

Here's an article for a step-by-step guide: Recover lost data with QuickBooks Auto Data Recovery.

 

Lastly, you can manually recreate the transactions if they were manually deleted. You can use the information from the Audit Trail report to get the details of the transactions. Here's how:

 

  1. Click the Reports menu and then go to Accountants & Taxes.
  2. Choose Audit Trail.
  3. Change the date of the report to cover the period of the missing transactions.
  4. Click Refresh.
  5. Look for the deleted transactions and take note of the details that you need in recreating them. 

 

audit trail.png audit trail 2.png

 

Once you've successfully restored your data, it's highly recommended to reconcile your transactions. This step is important to ensure that all your financial records are accurate and up-to-date. 

 

Here are some articles that can serve as helpful guides in case you need additional assistance with this task:

 

 

Don’t forget that we’re here to assist you with any follow-up questions while recovering data in QuickBooks Desktop. The Community is available 24/7 to provide support and guidance whenever you need it.

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