I appreciate the effort you've done to resolve this matter, jtcomposites1. I understand how crucial it is to address this swiftly so you can return to focusing on your business. However, the best action we can do is to reach out to our live support team once again.
Our team is equipped with the necessary tools to securely access your account and perform an in-depth review in a protected environment. This method ensures that your data is kept confidential as we examine the issue and identify its cause. Furthermore, since you have previously contacted our live support team, sharing your case number with them will expedite the process.
To contact them, here's how:
- Open your QuickBooks account.
- Go to the Help menu, then select QuickBooks Desktop Help/Contact Us or press the F1 key on your keyboard.
- On the Have a Question? window, click on the Contact Us button.
- Enter your question and inquiries on the What can we help you with? field.
- Once done, click the Continue button.
If you are a Plus, Pro, or Premier user, our support team is available to assist you from Monday to Friday, between 6 AM and 6 PM. If you are an Enterprise subscriber, you have the advantage of reaching out to us 24/7, any day of the week.
For reference, please see this article: Get help with QuickBooks products and services.
Also, I'll include these articles you can bookmark if you need help in managing and paying your invoices to your customer in QuickBooks:
Please know that our Community space is always available if you have more questions or need additional help with resolving this issue, jtcomposites1. We're here to assist you whenever you need us.
