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I accidentally deleted the variable that was within the field "for smart invoices only" and now a link no longer appears in the email for credit card pay.
Can you please tell me what to re-enter for the variable?
I'm happy to help you get the credit card link back to your invoice emails.
First you'll want to make sure you have the payment options turned on. The steps below will show you how:
Next, you can apply the payment link to your customer's invoices so they can pay you online. Here's how:
Now you're ready to send the invoice to your customer with the attached link included and accept their payment. You can check out this article about sending online invoices in QuickBooks Desktop for more information.
I'm only a few clicks away should you have any other questions. Enjoy the rest of your week!
Thanks for getting back to us, @jennifer62.
I appreciate you for providing the screenshot of your concern. To isolate this, let's disconnect reconnect your payments account. I'll show you how.
Then, let's reconnect your QuickBooks payments again, here's how:
Once the Payments account is connected, let's create an invoice and send it to your customer with the attached link included:
See this article for more detailed steps: Turn on online payments in QuickBooks Desktop for Mac
However, if you're unable to see the variable, I'd suggest contacting our Payment Support Team. They can pull up your account securely and further investigate this issue.
You can reach them by clicking on this link: Contact Payments Support.
Reach out to me if you have any clarifications or questions about QuickBooks. I’m more than happy to answer them for you. Have a great rest of the day.