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Patsypat20
Level 2

credit card reconcillation

Hi,

I have a question on how I fix an error on a credit card reconciliation.  I have mistakenly voided/or delete a bill, that pertained to a reconciled payment.  How can I fix this, please look at the screen shoot and advise.

on the discrepancy report and I see a payment but does not tell me how to fix it.

Can I create a bill to apply to the payment? but would that impact my current reconciliation? 

 

Thank you

 

1 Comment 1
Candice C
QuickBooks Team

credit card reconcillation

Hi, @Patsypat20

 

You're right on track. Yes, you can create a bill to apply to that payment. Afterward, you'll need to use a method we like to call a "mini reconciliation." This method uses an "off-cycle" reconciliation date to make a correction. Here's how: 

  1. Go to the Banking menu. 
  2. Select Reconcile
  3. Choose the credit card account with the transactions you need to reconcile. 
  4. Enter a date for an "off-cycle reconciliation" in the Date of Statement field. Note: This date can be any date between your last reconciliation and the next scheduled one. 
  5. Enter the balance of your last successful reconciliation in the Ending Balance field. 
  6. Press Continue
  7. Check off the transactions you're fixing and re-reconciling in the Reconcile window. 
  8. Make sure the difference is $0.00
  9. If everything looks good, then click Reconcile Now

If you want to learn more about the mini reconcile method, then check out this link. 

 

Let me know if this helps you out. I want to ensure that you're able to get this resolved. Have a splendid day! 

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