Welcome to the Community, Jen Glastonbury. I appreciate your detailed information.
You can customize the text that's displayed in your Note to customer field from the Custom form styles screen.
Here's how:
- Use your Gear icon, then go to Custom form styles.
- Find a template you want to edit and click its Edit option under the Action column. You can also use New style to create an invoice-specific template if necessary.
- Access your Content tab.
- Open the Footer section's customization options.
- In your Message to customer on text field, replace the current text with what you want your Note to customer section to auto-recall when creating invoices.
- Select Done. If you created a new style, be sure to set it as the default for that sales form type if you want it to be used for auto-recall on new invoices.
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I've also included a detailed resource about customizing invoices which may come in handy moving forward: Customize invoices, estimates, & sales receipts
Please feel welcome to send a reply if there's any additional questions. Have a lovely Monday!