I just started QBO today. I've added clients and accounts and have been posting transactions. When I signed back in, nothing is in the dropdown lists for clients or accounts. If I go to those lists, everything is there. But dropdown lists in transactions are blank. Nothing is inactive. I've cleared my cache and my history for both Safari and Firefox. It's all the same. And it took me a ridiculously long time to figure out how to post here. Did I mention I used to work for Intuit? I understood then why customers were frustrated, but I see nothing has changed in seven years.