I understand the importance of exporting data from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO), azacdoc.
There's a possibility that the account used when moving your data from QBDT is not the same as your online company. In this case, you can log out and then log back in to export your data. You can go to Company, then select Export Your Company File to QuickBooks Online.
Also, here's a guide on how to move your QuickBooks Desktop file to QuickBooks Online.
If everything is correct and the issue persists, I suggest contacting our Customer Care Team. They have the tools that can check your account and help you with the migration process.
Here's how to reach them:
- Open QuickBooks Desktop.
- Go to the Help menu, then select QuickBooks Desktop Help.
- Click Contact Us at the bottom.
- Enter a brief description of your issue, then select Let's Talk.
- Choose a way to connect.
Also, here's a guide on how to move your QuickBooks Desktop file to QuickBooks Online.
Additionally, the following articles are good references to learn more ways of handling your QuickBooks data:
You can always get back to me if you need more help with QuickBooks and its exporting processes. I'd be glad to help.
