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Join nowHello - I am working on a conversion thru Dataswitcher - US Sage 50 to QBO. When I get to the Review your selection screen I am only allowed to enter 1 year of additional data to be transferred. However, we wanted 3 additional years. Anyone know what is causing this or what the work around is?
Afaik, they have changed the policy to migrate extra years. You may consider purchasing another third party service to convert historical data.
Hello, nicolekroosz.
At this time, when migrating your data from Sage 50 to QuickBooks Online, Intuit will cover the cost to transfer the last 2 years of data through the Dataswitcher tool.
Dataswitcher charges nominal fees to transfer extras such as additional years of data, Classes, Company Info, etc.
You’ll find helpful information to guide you through the process of moving your data over to QuickBooks Online: Convert from Sage 50 to QuickBooks Online.
You may want to reach out to our Customer Support Care. They have resources that will seamlessly walk you through the detailed step. You can contact them, and they'll help you through it.
Here's how:
You can also open this link to review the support's business/operating hours: QuickBooks Online Support.
Ping me over if you have any other concerns about migrating Sage 50 to QBO. I'm only a few clicks away if you need help. Have a great day!
AileneA - I did call on Tuesday, spent an 1.5 hr on the phone with customer support and they were not able to help me. Nor did I receive a call back with any answers as they said I would.
It turns out Dataswitcher only allows 1 extra year of data migration. This information is not noted anywhere that I or customer support could find. I only found out myself my emailing Dataswitcher directly. QB's information pages need to be updated!
Also, how is QB supposed to offer support for Dataswitcher if they cant actually talk to someone there other than via email? Ridiculous.
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