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Level 2

Delete versus inactivating items

How can I contact QBO to request that they add a "delete" option for chart of accounts and items?   I prefer delete.  If I need that account or item in the future, I'll create it again.  Chances are I wouldn't remember it was inactivate and end up creating it again anyway.

Solved
Best answer August 31, 2020

Best Answers
QuickBooks Team

Delete versus inactivating items

Thanks for choosing QuickBooks Online (QBO) for your business needs, CT58.

 

I can see it’s useful for you to be able to delete accounts and items in QBO. However, this feature is currently unavailable. That said, I'm taking note of your requests.

 

If you'd wish to speak with our Customer Support Team, you can get them to call you back using our Contact Us feature in QuickBooks Online. I'll guide you how.

 

  1. From the Help menu and select Contact Us.
  2. Enter a brief description of your concern.
  3. Click Let's talk.
  4. Select Get a call.

 

Due to the pandemic, we have limited staffing and have reduced our support hours. To ensure that you'll be assisted on time, please check out our support hours.

 

You may want to consider visiting our QuickBooks Blog. Doing so will keep you stay current on all product improvements, company news, and leadership spotlights.

 

Additionally, feel free to browse our Help articles page for reference. There, you can read some of the helpful articles that will guide you in your future tasks.

 

We're always here to lend a hand. Your success with QuickBooks is our top priority.

View solution in original post

1 Comment
QuickBooks Team

Delete versus inactivating items

Thanks for choosing QuickBooks Online (QBO) for your business needs, CT58.

 

I can see it’s useful for you to be able to delete accounts and items in QBO. However, this feature is currently unavailable. That said, I'm taking note of your requests.

 

If you'd wish to speak with our Customer Support Team, you can get them to call you back using our Contact Us feature in QuickBooks Online. I'll guide you how.

 

  1. From the Help menu and select Contact Us.
  2. Enter a brief description of your concern.
  3. Click Let's talk.
  4. Select Get a call.

 

Due to the pandemic, we have limited staffing and have reduced our support hours. To ensure that you'll be assisted on time, please check out our support hours.

 

You may want to consider visiting our QuickBooks Blog. Doing so will keep you stay current on all product improvements, company news, and leadership spotlights.

 

Additionally, feel free to browse our Help articles page for reference. There, you can read some of the helpful articles that will guide you in your future tasks.

 

We're always here to lend a hand. Your success with QuickBooks is our top priority.

View solution in original post

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