Deposited check on checking register but not appearing in customer/donor account.
I am looking at the deposit of a check for $1,105 with Shirley XXX in the donor field. The deposit shows on the bank account but is not applied to the Shirley XXX customer account. I cannot figure out where the other side of this deposit ended up. What am I missing? Thanks
To make sure this downloaded transactions are applied to your customer's account or existing manually created transactions, here's how:
Go to Banking.
Under Banking, choose For Review.
Locate the specific transactions.
Click the transaction to expand and see the rest of its details.
Click the Find Match or Add.
To Find Match
Click Find Match.
In the Match Transactions page, use the filter options to locate the transaction that exactly match your bank deposit.
Choose the Payee.
Select the affected account.
Choose the name of Customer.
For the Class and Territory, it is optional.
Type in the transactions description.
That should do it! You can always post in the Community page if you have other questions or want to share your best practices in recording your transactions in QuickBooks Online. Have a great rest of your day.