Deposits from Quickbooks Payments Screen no longer sortable

NeinFrankenstein · ‎April 28, 2020

I am no longer able to sort the "Payments to Deposit" window when I'm building a deposit with multiple payments. I am creating deposits to correspond with Stripe transfers that contain upwards of 20 transactions per deposit. Up until this week I was able to sort the "payments to Deposit" window by date, by name, by amount, making it easy to locate each transaction. Now this functionality seems to have gone away. This corresponds with the owner of the company enabling Merchant Service Deposits. Is there some kind of bug? Is anyone else having this problem? Dear god please help.

RenjolynC · ‎April 28, 2020

I'd like to help you fix this, NeinFrankenstein.

Let's start by updating your QuickBooks Desktop by following the steps in this article: Update QuickBooks Desktop to the latest release.

After restarting your computer, go to the Payments to Deposit window and try to sort the payments. If it doesn't work, we can do the Verify and Rebuild Data.

Here's an article for the step by step instructions: Verify and Rebuild Data in QuickBooks Desktop.

Once done, sort the payments again.

Please let me know how it goes and I'll get back to you as soon as I can. Thanks.

NeinFrankenstein · ‎April 29, 2020

Thanks for your help. I updated our QB file and ran a data rebuild. This did not solve the problem. Please help!

Thanks

Nein

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Deposits from Quickbooks Payments Screen no longer sortable

Deposits from Quickbooks Payments Screen no longer sortable

Deposits from Quickbooks Payments Screen no longer sortable

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