Desktop multi user mode issues

Forum|Forum|4 years ago
June 2, 2022
1 reply
5 views

Im running quickooks 2017 desktop and am looking to use it off two computers.

I have both computers set up, theyre both running multi user mode, and they both have the company file open.

The issue is they arent synced i guess? i set up separate user profiles on the host computer but i cant access the other profile from the new computer; they both are running as admin.

The transactions and things ive been doing on the host computer dont transfer over to the new computer setup so the checks and things ive written are only showing on the admin register.

im not sure if ive explained myself clearly so thank you for any help anyone has!!

QuickBooks Desktop

Fiat Lux - ASIA

Level 14

Hoe many user license do you have? Do you have a license for 2 users OR 2 licenses for single user?

How do you connect both computers? Do you have a LAN environment or only internet connection?

wmrecyclingAuthor

oh i feel kind of silly now but im not sure haha. i know its an internet only connection and i have both computer desktops synced onto the same network server.

How would i check what my licensing is for?

The software and system were set up before i took over the job so im kind of learning as i go.

Fiat Lux - ASIA

Level 14

Open your company file on each computer and hit CTRL 1 keys. A "Product Information" window will appear on screen and compare both of them. Are they both using the same exact License Number and Product Number? How many "User Licenses" do you see?

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded