I canceled my QuickBooks Desktop subscription about April 28th, a few days after the $999 renewal charge hit my credit card. I submitted a refund request as suggested by Intuit and got a verification code as part of the refund process. Unfortunately, I do not have an actual copy of the refund request but seem to remember the instructions said it would take 7-10 days to review the request.
It's been over 3 weeks now and I have not yet received a refund. Nor have I been successful in getting anyone from QuickBooks to respond to my Inquiries. How should I proceed?
