Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
myriadmeister
Level 2

desktop upgrade

I have successfully been using Deskpro Premier Pro Retail version 2017 for years.  Can I purchase and upgrade  to QuickBooks Desktop 2023 upgrade? My book keeper seems unable to open the file from a memory stick and I'll need to change.  Thanks.

6 Comments 6
4Gal
Level 11

desktop upgrade

You can purchase QB Desktop 2024. Check with your bookkeeper, which year version do they have? Do they also have QB Desktop 2024?

Bryan_M
QuickBooks Team

desktop upgrade

Thank you for utilizing QuickBooks Desktop (QBDT), @myriadmeister.

 

Let me help you upgrade your QBDT to the 2023 version.

 

There are different ways to upgrade your QBDT. You can do it with or without a subscription. 

 

When a new version of QuickBooks is available, you'll get a message when you open QuickBooks. We make it simple for you to upgrade.

 

Here's how to upgrade with a subscription:

 

  1. When you’re ready, select Upgrade Now.
  2. Select Keep old version on my computer if you want to keep your current QuickBooks. Then select Let’s go. QuickBooks downloads, installs, and activates the new version for you. It updates your company file(s).
  3. When the upgrade is done, select Open QuickBooks.

 

If you don’t see a prompt to upgrade, don’t worry. It means you made a one-time purchase of QuickBooks. You can upgrade with the easy upgrade tool. Feel free to read this article for the detailed steps: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

 

And in terms of opening the file from a memory stick, would you mind sharing with us if there's any exact error shown? 

 

It might be that the location of your company file is the issue. You can move the file to your desktop and open it from there. You can read more of the troubleshooting steps in this article: Can't open your company file in QuickBooks Desktop.

 

On top of that, you can utilize this article if you have difficulty restoring a backup company file: Fix backup company file issues in QuickBooks Desktop.

 

Feel free to come back here if you have additional questions about managing your QBDT subscriptions or company files. I'll be willing to lend a hand. Have a good one.

INTEGRITYAS
Level 1

desktop upgrade

Is there any advantage to upgrade out current Quickbooks?  We really don't want to upgrade to Quickbooks online unless we have to.

INTEGRITYAS
Level 1

desktop upgrade

We currently have Quickbooks Desktop 2019.  Is there any advantage in upgrading to Quickbooks Desktop 2023?

JaeAnnC
QuickBooks Team

desktop upgrade

Thank you for expressing interest in upgrading to QuickBooks Desktop (QBDT) 2023, @INTEGRITYAS. I'm here to share the advantages of updating the program to the latest version.

 

Since you're using a discontinued version of QBDT, you're unable to access live technical support when you encounter issues and other Intuit services. However, upgrading to the 2023 version will introduce more features that automate and streamline your daily accounting tasks. Some of these include intercompany transactions, inventory categories and expiration dates, track vehicle mileage, cash flow hub, and payment links.

 

You can learn more by reading these articles:

 

 

When you're ready to upgrade, here's a reference for step-by-step assistance: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

 

Furthermore, it's recommended to back up your company file to ensure you can restore it in case of any issues with your QBDT.

 

Feel free to return to this thread if you need guidance in upgrading your QBDT. I'll be more than glad to assist. Wishing you a safe and productive day ahead!

4Gal
Level 11

desktop upgrade

@INTEGRITYAS 

Why do you consider upgrading your version? If you don't have any specific concern, you should stick with your QBD 2019.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us