dialog box 'adminstrator permissions required'

Hi there, @TStL.

I'd like to offer some insight into your concern about the dialog box administrator permissions required in QuickBooks Desktop (QBDT).

First, make sure that the access folder is set to multi-user mode and that they have the correct Windows permissions. To see the summary of the restrictions set up for a user profile, select the user and then choose View User.

To verify that permission is set correctly, here's how:

1. Open the Windows Start menu and then open File Explorer.
2. Right-click on the folder that contains the company file, then select Properties.
3. In the Properties window, go to the Security tab and select Advanced.
4. Choose QBDataServiceUserXX and click Edit.
5. Set the following settings to Allowed:
    
   • Traverse Folder/Execute File
   • List Folder/Read Data
   • Read Attributes
   • Read Extended Attributes
   • Create Files/Write Data
   • Create Folders/Append Data
   • Write Attributes
   • Write Extended Attributes
   • Read Permissions

If your permission isn’t correctly set:

1. Right-click the folder that contains the company file and select Properties.
2. Select Security, then Edit.
3. Choose QBDataServiceUserXX and select Full Control, then Allow.
4. Select Apply, then OK.

6. Change folder permissions.

7. Set Windows access permissions to share company files.

For a more detailed explanation of this, you can check this article: Set up folder and Windows access permissions to share company files

Furthermore, please check user Account Control (UAC) and adjust the Folder and File Permissions to seamlessly perform the task.

• Ensure that User Account Control is enabled.
• Search for “UAC” in the Start menu and verify that it’s set to an appropriate level (recommended is the default setting).
• If it’s turned off, consider turning it on.
• If you have issues with specific company files or folders, check and modify their permissions.
• Right-click on the folder containing your QuickBooks company files and select Properties.
• Navigate to the “Security” tab and review the permissions.
• Add your user account with Full Control if it’s not listed.

In addition, it is recommended to have your IT check your computer to ensure that components are reliably tested and validated.

Moreover, I've also included this article as guidance in case you can't open QBDT in the future: QuickBooks Desktop won't open.

If you have any more questions or concerns about your administrator permissions don't hesitate to reach out to us, TStL. Your satisfaction is of utmost importance to us. Keep Safe!

Thanks for your quick response ShaniamarieC.

Permissions are as recommended in the article you shared and the hosting company is Intuit's partner - Summit Hosting, so I imagine they've got UAC set up properly.

The problem is frequent enough to be annoying, but not constant as I would expect if there was a permissions problem.

Any other suggestions, or response to the specific questions I asked?

Thank you.

TStL

Thanks for getting back to this thread, @TStL. I see how essential it is for you to get rid of the permissions required in QuickBooks Desktop (QBDT).

I recommend reaching out to Summit Hosting customer service. Since your QuickBooks software is hosted by them, they have the necessary tools and expertise to assess your account, especially to fix the permissions required when logging in.

For more information, visit this link: Hosting providers authorized by Intuit.

Nevertheless, you can visit this article for future help if your QuickBooks won't respond or you get an error that says it stopped working: QuickBooks Desktop won't open.

If you have any further questions about managing administrator permissions in QBDT, please feel free to add a comment below, and I'll be more than happy to assist.

Same exact issue with same Hosting Service.  Has occurred at least 6 times in last two weeks.  Summit advised to contact Intuit if it keeps happening.

I appreciate you for joining the conversation and sharing the same concern you encountered about admin permissions, Meredith. Let me ensure you'll get the assistance you need to prevent it from happening again.

The error message, “This action requires Windows administrator permissions” while using QuickBooks means that your current user account doesn't have the required privileges. If you haven't performed the suggestions provided by ShaniamarieC, I suggest doing so. This is crucial to ensure that the access folder is set to multi-user mode and has the correct Windows permissions. 

You can refer to this article for details: Set up folder and Windows access permissions to share company files

If the same thing happens,  I recommend reaching out to Intuit’s customer support for further assistance. A live representative can provide more targeted guidance to resolve the issue. They can be reached while using QuickBooks. Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
2. Click Contact Us.
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
4. Hit Continue.
5. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available. 

You may also learn about users and restrictions in QuickBooks Desktop as your guide to control their access.

Please get back to this thread if you have more questions about admin permissions in QuickBooks. I'll be around to provide the necessary help.