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Join nowI must be going crazy, because I can no longer resize my columns when entering an expense (or any other transaction). I'm attaching a screenshot. And, please, do not tell me to resize my screen because I did that, and a) it doesn't work, and b) I can't see much smaller than the 80% screenshot I'm already providing.
Please notice that I cannot see the category... it's completely cut off. I can't resize the column either.
I'm at my absolute wits end here. I am SO close to just firing the remaining 3 clients I have and quitting my main job so I don't have to work with QuickBooks anymore. It is quite literally the main source of my stress when working, not even the work itself. My heart rate goes up every single time I have to work because of this cloud based platform. I swear, I wish I could go back years ago and tell myself not to switch to Online.
Hello there, Please_Stop_The_Modern_View.
Let's turn around your worries on finding a solution to your problem by resizing your columns to be able to see your chosen category on the transaction you created.
Considering that you are already on your Expense page or any transaction page, we can fully see your category names by hovering your Arrow icon on the line between the Category and Description and then dragging it to the left and right to adjust the column box.
I am leaving you these articles that discuss various things you can do with your expenses in QBO:
If you have other concerns regarding your expenses on QBO, let me know by adding a comment below. I’m only a post away. Keep safe!
I was having this same issue today, it worked perfectly fine last week! I took the suggestion I saw on another post. Clearing my cache and browsing history resolved the issue. I can now resize my columns again. I hope this helps!
I'm having the same issue. Even if I resize them they change back when I leave the screen and then go back into another bill/expense. It's crazy that QBO can't leave things alone and all this modernization is killing my workflow.
I also cannot leave the vendor bill or expense screen by save & close. I have to close the entire tab to get out of it. All of this started a couple of weeks ago and nothing helps.
YES I DID THE FOLLOWING:
all the things that software providers say to do have been done
None of this helps and I'm wasting tons of time trying to get things done.
I'm having the same issue. Even if I resize them they change back when I leave the screen and then go back into another bill/expense. It's crazy that QBO can't leave things alone and all this modernization is killing my workflow. I also cannot leave the vendor bill or expense screen by save & close. I have to close the entire tab to get out of it. All of this started a couple of weeks ago and nothing helps.
YES I DID THE FOLLOWING: clear cache/cookies. restart my computer, clear history, all the things that software providers say to do have been done.
None of this helps and I'm wasting tons of time trying to get things done. Please help us work better.
I appreciate you for trying all the suggested solutions in the Community, @LizCBayer. I want to assure you that your concerns are being taken seriously.
We've received similar cases about this issue. I recommend contacting our support team so that you will then be added to the list of affected users and receive updates via email.
To contact our support team, here's how:
While we address this issue, please stay tuned for updates or communications on the progress. Your patience and understanding are valued as we aim to assist you in optimizing your experience with QuickBooks Online.
I am sharing these articles that cover various actions you can take with your expenses in QuickBooks Online:
If you have any questions or concerns regarding your expenses in QuickBooks Online, please do not hesitate to contact us at any time. We are always available to assist you.
I'd love to be able to give a thumbs down on the poorly executed INTUIT suggestions.
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