Does anyone else out there believe the QuickBooks Help Desk service has seriously deteriorated?

May I know what specific help you need, @-----? 

This way, I can help address your concerns you may have about Quickbooks Online. Simply click the Reply button below. I'm always here to help.

However, if you still wish to contact our Customer Care Support, follow the steps below:

1. Go to Help.
2. Click on Contact Us.
3. Enter your questions or concerns and click on Let's talk.
4. Choose either Start a chat or Get a callback.

Due to the ongoing pandemic, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday.You can check our Support hours and types article for guidance.

You can also visit our Community Help Articles hub in case you need some related articles in managing your account.

I am looking forward for your response. Have a great day!

Yes.   So terrible it’s actually shocking