Emailing Invoice from QBO App

I ABSOLUTELY HATE QB ONLINE!!!!!!

IT'S ONE FRUSTRATION AFTER ANOTHER WITH NO IMPROVEMENTS!!!

WHAT WERE YOU ALL THINKING???

Let's troubleshoot the application for you to successfully email an invoice, @co-88. I'm here to walk you through the process.

Over time, the cache on your phone can accumulate unnecessary data, which may cause the app to behave unusually. To resolve this, follow the steps below to clear the app's cache.

For iOS:

1. Go to the Help menu.
2. Select Reset App Data.
3. Click on OK.

For Android:

1. Proceed to the Home menu or tap the three dots in the right upper right corner.
2. Tap on Settings.
3. Select Refresh Data.
4. Click on Yes.

After performing these steps, power cycle your device. If the problem persists, uninstall and reinstall the app.

As a workaround, you can access your QuickBooks using your mobile browser to email your invoices.

Additionally, you can receive an invoice payment using the QBO app.

Let us know if you have other concerns with emailing an invoice using the QBO app. We'll be here to lend a hand.

Not using my phone!

I understand the importance of sending invoices to your customers promptly, co-88. Let me share additional troubleshooting and redirect you to our representatives.

If you're using the Online Desktop app, you'll want to consider uninstalling and reinstalling it. This way, you can start with a clean slate. For detailed steps, refer to this article: Download and use the QuickBooks Online desktop app.

However, I recommend contacting our experts if you still encounter the same error. They can pull up your account securely and conduct further investigation. I'll show you how:

1. Go to the Help icon and choose Search.
2. Click the Contact Us button and enter your concern.
3. Press Continue.

Please note our operating hours so you can contact us at your convenience. For other ways to reach us, check out this reference: QuickBooks Online Support.

Moreover, you can always visit our website for more tips and other resources you can use in the future: Self-help articles.

Feel free to reply anytime you have concerns regarding invoices or the mobile app. I'm here to lend a hand. Keep safe.