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Matt7707
Level 1

Employee double paid

We have an employee that claimed she never received direct deposit, so my wife cut her another check!  Well our accountant told us she did get direct deposit we have trace number and she will not call her bank to verify!  Is there anything we can do other than legal actions?  Technically she owes us some and quick books!  Any help is greatly appreciated 

1 Comment 1
RoseJillB
QuickBooks Team

Employee double paid

Hi there, @Matt7707.

 

Let me share how we can resolve your concern about doubling your employee's salary in QuickBooks Online (QBO) Payroll.

 

Since it's determined that the amount has been successfully deposited directly, we can create a salary deduction on the next paycheck. We can enter the specific amount and take it from the next payroll.

 

Here's how:

 

  1.  Go to the Payroll menu and choose the Employees tab.
  2. Double-click on the employee's name. Then, select the Pencil Icon beside Pay.
  3. Scroll down to the Deductions & contributions section and select Start or Edit.
  4. From the dropdown, click the + Add deduction/contribution. Please ensure to select a deduction type.
  5. From the Deduction/contribution dropdown, select New deduction/contribution.
  6. Select Save, then Done.

 

I also added this article for more details: Set up, change, or delete employee-paid payroll deductions.

 

Additionally, here's an article for further reference with pulling up payroll reports: Run payroll reports in QuickBooks Online Payroll. Moreover, you can utilize the memorize report feature in QBO. This way, you can use your previous customization.

 

If you have more questions about payroll, you can always click the Reply button to post them here. Stay safe!

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