entered customer Job not showing in Customer List

Hello, comoltd. I'm here to help get this sorted out.

You'll want to check if the Customer is marked inactive on your account. Inactive customers have an X mark beside their names. 

Once verified that it's active, you can run the Verify/Rebuild tool utility to detect the data damage. It allows your QuickBooks software to refresh the data inside the company file.

Here's how:

1. Go to the File menu and choose Utilities. 
2. Click Verify Data, then click OK to close all windows. If it says, "Your data has failed the integrity check" you need to rebuild your file.
3. Navigate to the File menu, pick Utilities, then click Rebuild Data.
4. Click on OK to close all windows.  
5. Confirm to back up your company file. 
6. Hit OK once the rebuild is finished. 

For more details about the process, please see this article: Verify and Rebuild Data in QuickBooks Desktop for Mac.

Feel free to read this article to learn more about ways to track customer transactions in QuickBooks Desktop: Get started with customer transaction workflows in QuickBooks Desktop.

 If you have additional questions about QuickBooks, you can add them below. Please know I'm always ready to help.

Glinette,

Good morning, @comoltd. 

I appreciate you coming back on this thread and letting us know how these steps worked for you. 

Since those instructions didn't work, I recommend performing a reinstall on your QuickBooks for Mac using clean install. Here's how: 

1. Uninstall QuickBooks Mac Desktop
2. Remove QuickBooks PLIST files. 
3. Restart your device. 
4. Reinstall QuickBooks. 

For more details on how to do these steps, check out this guide: Reinstall QuickBooks for Mac using clean install. If this doesn't work, I suggest contact our Customer Support Team for further assistance. 

I hope this helps. Reach back out and let us know how the everything goes. Have a wonderful day!