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I have QB2018 and I keep getting this error when trying to do a backup, I do not understand it or know how to fix it.
Error at line 9655 (2)!Link Error Code: 00800(HEX), DEP-PMT, linkRecNum = 291178, sibling = 291179, key (m1) = 291168,tOne = 291169, mTwo = 291173, tTwo = 291175
!Link Error Code: 00800(HEX), DEP-PMT, linkRecNum = 291179, sibling = 291178, key (m1) = 291173,tOne = 291175, mTwo = 291168, tTwo = 291169
Let's get you back up and running, Desktop_Rookie.
There are several possible reasons for this issue and several solutions to resolve this. It could be that:
To better isolate the issue, you'll need to log into Windows as an Administrator. After that, open Windows in safe mode and disable the antivirus software installed on your system. Once done, let's rename your QuickBooks Desktop company file.
Set up QuickBooks Desktop to use the new company file name
See these articles for detailed steps and instructions:
Please get back to me if you still need help with the steps. I'll be around to lend a hand. Keep safe and have a good one!