Export to Excel Grayed Out

Let's figure out the cause of the grayed-out and fix it to keep you going with your task, StarTrek133.

Microsoft Excel should be installed on the computer, and if you are using Microsoft Office 365, be sure you are using the version that is installed on your computer, not the browser version.

Then, make sure your QuickBooks version is up to date and that it meets the system requirements. Each QuickBooks Desktop version is compatible with particular versions of Microsoft Office. Check the system requirements for your QuickBooks version (2021, 2022, 2023). You can also follow Microsoft's instructions to fix Microsoft Office.

Another possible solution is to toggle your Windows UAC (User Account Control) settings on and off. This can help reset any obstacles preventing the export feature from functioning correctly.

Here are the steps to follow:

1. Open the Windows Start menu.
2. Type User Account Control Settings into the search bar and open the corresponding result.
3. Move the slider to the Never Notify position.
4. Click OK to save the changes.
5. Restart your computer to apply the new settings.

If the problem continues, proceed to Step 5, mentioned in this article to resolve any issues you encounter while exporting to Excel: Fix export to Excel issues in QuickBooks Desktop.

You can explore these articles for more insights on managing reports in QuickBooks Desktop.

• Understand reports
• Export reports as Excel workbooks in QuickBooks Desktop

I'll be right here to help if you have any other questions about exporting reports in QuickBooks. Just add a comment below. Have a good one!

Hey JoesemM, 

Not sure if you read the whole post .. but all the things you suggested I have already done ... 

Also it works fine in 2021 , but not in 2022 or 2023 ... 

Thank you for getting back to us, @StarTrek133.

Since you're still having an error after trying the steps suggested by my colleague above, I suggest reaching out to our Customer Support team. They have the tools to check your account in a safe and secure environment, isolate the errors you're having, and help you resolve them.

Follow the steps below on how to reach them:

1. From your QuickBooks Desktop account, click the Help menu at the top.
2. Select QuickBooks Desktop Help.
3. Provide some information about this concern in the search box.
4. Click the Contact Us link at the bottom of the window.
5. You'll now be provided with a few support options.

You can check this article for more information about the different types of support we offer and their availability: Contact QuickBooks Desktop support.

Here's also an article that provides detailed instructions on how to import and export MS Excel files in QuickBooks Desktop. It covers various scenarios, including importing data such as customers, vendors, items, and charts of accounts, and exporting lists, transactions, and reports into Excel: Import or export MS Excel files. 

Let me know if you need more help exporting your report into an Excel file. I'm always here to assist. Have a great rest of the day!

@StarTrek133 

You have QB Desktop Accountant 2022 and 2023, correct?

Install the trial version of QB Desktop Enterprise 2022 or 2023 to isolate the problem.

Hello 4Gal, 

That is something that cant be done in this case .. the user loges into a RDS server with other people that is why there are multiple versions of quick books installed .. 

Thanks Mjoy_D, 

I am not sure about calling in as this is a production server and is in use by multiple people daily .. so making changes can be difficult ... 

Also The link for importing excel files is what the user is doing , did you not see the screen shots that were posted ..