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Ftbnwr
Level 1

Exporting or Saving as a PDF Function not working

For save as pdf on QB desktop nonprofit 2021 in windows 10:

open report you want to save,

click print,

click print again (not save to pdf), select print option to save to pdf

Glenna426
Level 1

Exporting or Saving as a PDF Function not working

I have Desktop Premier Plus 2024 - I have just upgraded to Windows 11 and the "PDF component is missing" error message continues after running the PDF print fix in the Tool Hub.  The Tool Hub (latest version 1.6.0.8) addresses only Windows 10. How do I find the Tool Hub that works with Windows 11?

Jayson_E
QuickBooks Team

Exporting or Saving as a PDF Function not working

I appreciate the efforts you've made to resolve the "PDF component is missing" error message you've encountered in QuickBooks Desktop (QBDT), Glenna426.

 

The “PDF component is missing” error in QuickBooks Desktop on Windows 11 usually occurs because the Microsoft XPS Document Writer, which QuickBooks relies on to create PDFs, is either disabled or not properly installed,

 

As my colleague, jenop2, mentioned, you must ensure that the XPS Document Writer is selected when printing PDF documents.

 

Here's how to do that:

 

  1. Press Windows + R on your keyboard.
  2. Type optionalfeatures and press OK.
  3. Find Microsoft XPS Document Writer and ensure it is selected.
  4. Click OK to confirm your changes.

 

After that, you can verify that the XPS Document Writer is functioning correctly by following these steps:

 

  1. Open Notepad.
  2. Type "Test".
  3. Select File and then Print.
  4. Choose XPS Document Writer and click Print.
  5. Enter a filename and save it to your desktop.
  6. Go to your desktop and open the XPS document you printed from Notepad.

 

If you're still unable to print to your XPS printer from outside of the QuickBooks app, this may indicate a system-level printing issue. In this case, you'll need to contact your IT professional or Microsoft for assistance.

 

Lastly, please note that the latest version of QuickBooks Tool Hub is compatible with Windows 11.

 

I’m sharing this helpful article to guide you on managing PDF documents in QBDT: Save QuickBooks Desktop PDF in legal size, landscape, or portrait orientation.

 

Please post a reply if you have follow-up questions about managing PDF documents, or any other QBDT features. The Community space is always here to help you. 

Candpbeer
Level 1

Exporting or Saving as a PDF Function not working

Finically this one really works 

toddwo
Level 1

Exporting or Saving as a PDF Function not working

The repair tool is a waste of time. Very possibly it is the Windows xps document writer that is not activated. Co to control panel/Programs/turn windows features onoff, then scroll down to the xps doviewer nd make sure the box is checked. 

vippeds
Level 1

Exporting or Saving as a PDF Function not working

Thank you as well. I had tried all the steps and even tried a different computer. This worked like a charm! Thanks for saving me from having to contact support.

 

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