Good afternoon.
My environment:
Quickbooks Pro 2020 installed on laptop and desktop computers, both running Windows 10. File is normally stored on a mapped network drive in a dedicated Quickbooks directory. As the only user of the file, I trust myself to not do something stupid like trying to open it simultaneously on both computers. As such it is setup as a single user environment.
When I travel, I copy the entire dedicated Quickbooks directory to a SD card, and do any necessary accounting if and when it is needed. Upon return I copy the directory back to the mapped network drive and over-write the files. This will then necessitate "forgetting" the file that was stored on the SD card and pointing to the mapped drive to properly load the file.
I have just returned from a trip. I copied the file from the SD card to the mapped drive. I can load the file on the desktop computer. Everything is fine on the desktop computer.
I started the laptop and Quickbooks 2020. It first noted that an update was available; I downloaded and installed the update. I then attempted to load the file from the mapped network drive. On the first several attempted to do so I received a message that I had insufficient permissions to access the directory. I have complete read-write administrator-level control over the entire mapped drive, as well as the directory. I persisted for several attempted with small changes, hoping to resolve the problem. No luck. It has now deteriorated to the point where the file open process will not even display the mapped drives on the laptop. I have not yet tried to copy the directory to the SD card or the internal hard drive to see if that works.
Thank you in advance for any assistance that you can provide. Oh, and just in case it matters, I have not installed the software upgrade on the desktop computer.
