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mikeshick
Level 3

Fix Error 80070057

If I start QB on my host machine, I cannot connect via my workstation as 2nd user. If I open my host file with the 2nd workstation first, I can open my file on the host machine as 1st user without problem.  I have gone around in many circles but cannot resolve this issue.  Can someone assist?

3 Comments 3
Adrian_A
Moderator

Fix Error 80070057

Hello mikeshick,

 

Let's resolve the error message you received so you can continue working on your QuickBooks Desktop file.

 

First, let's open your company file correctly. Here's how:

 

  1. Open QuickBooks Desktop.
  2. Select the company file.
  3. Click Open.

 

If your file is located on a remote computer, you may check this reference on how you can access it correctly: Open a company file on a remote computer.

 

If the same thing issue persists, let's update QuickBooks to the latest release so it has the latest features and fixes. If the issue continues to persist, you can proceed to Solution 3 in this article: Solution 3: Run QuickBooks with admin permissions.

 

I've also added here an article that helps access your QuickBooks Desktop remotely: Set up a folder and Windows access permissions to share company files.

 

Don't hesitate to get back to the thread if you still have concerns about opening your QuickBooks program.

mikeshick
Level 3

Fix Error 80070057

Forgive me, but it appears you gave me a response that is template and didn't maybe understand my post.  I can already access the file remotely.  The problem strictly comes up depending on which order I open the file.  Weather remotely first of from host computer first. Does that change your response at all? 

Ethel_A
QuickBooks Team

Fix Error 80070057

Hello there, @mikeshick.

 

Let me share additional information about the error 80070057 that you're getting when accessing your file remotely.

 

If your company file is saved in a different location, relocate it to its default location.

 

Here's how:

 

  1. Close QuickBooks Desktop.
  2. Browse the location of your company file.
  3. Right-click the company file (.QBW), then select Copy.
  4. Browse to the default location, right-click, and select Paste.
  5. Location: C:/Users/Public/PublicDocuments/Intuit/QuickBooks/Company Files
  6. Open QuickBooks, then select Find a company file.
  7. Select Local Drives, then search the company file name.
  8. Select the correct company file, then Open.

 

If you're on a multi-user, be sure to share your files after you've moved them.

 

If the issue persists, let's perform another troubleshooting. QuickBooks File Doctor helps fix common errors when working on your company file. To use File Doctor, download and install the QuickBooks Tool Hub.

 

Lastly, proceed with Solution 6 of this article: Fix Error 80070057 (The parameter is incorrect).

 

For future reference, you can refer to this guide if you want to condense data utility to help streamline your company's data file: Use the Condense Data utility.

 

Let me know if you have questions about accessing QuickBooks Desktop. I'm always here to help. Have a great day.

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