For some reason, I see "You don’t have access to this page" error under the Year-End filing tab within my Quickbooks account. Does anyone know how to fix it?

Hello, @lamakinyahor.

Let's work hand in hand to sort out this issue of why you're unable to access the Year-end filing tab in QuickBooks Online.

The primary administrator is the main user who has complete access to all parts of the QuickBooks account. They are responsible for managing all users and performing other administrative tasks. The person who initially set up the account is the default primary admin. Thus, you can reach out to them for verification if you're not.

If you're the primary admin, but unable to access it, let's perform a few browser troubleshooting solutions. 

We can start by performing the steps through a private/incognito window. Too much historical data from the browser causes discrepancies that affect the view and performance of your QuickBooks. To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Shift + Ctrl + P
• Microsoft Edge: Ctrl + Shift + N

If it works, you can return to your original browser and clear its cache, not the cookies for a fresh start. You can also use another supported, up-to-date browser that is already installed to narrow down the results.

I'll add this article for more details about the options for user roles and access permissions: User roles and access rights in QuickBooks Online.

Moreover, this resource can help you manage users in QBO: Add and manage users in QuickBooks Online.

Keep me posted if you still have questions about your access. I'm always here to assist. Take care always.

I am having the same issue. This did not help. 

I am having the same issue. This did not resolve it. I attempted using Fire Fox as well. 

Thank you for following up on this thread, MoMarket.

I recognize the inconvenience caused by the error in the Year-End filing tab, preventing you from accomplishing your desired task. Allow me to assist you by connecting to the appropriate channel that can promptly address your payroll concern.

We have to perform thorough troubleshooting steps to determine the root cause of the problem. However, I'm unable to access your account in the Community space for security reasons.

That said, I advise contacting our Payroll Support Team for further assistance. They have additional resources to address the issue and guide you through implementing a permanent fix.

To obtain the contact details:

1. In your company, navigate to the Help icon in the upper right to display the support window.
2. Select the Assistant tab and enter a brief description of your concern in the Type something bar.
3. Click the Get help from a human link to see more options.
4. Pick Chat to initiate a conversation and Callback to speak with an agent.

Explore this link to learn the most convenient time to get in touch with our support team: Contact Payroll Support.

Furthermore, this resource discusses ways to manage access issues in QuickBooks Online (QBO) on an iPad: Fix permissions errors and missing data in the QuickBooks Online app (iPad only).

If you encounter performance issues while using QBO or need more information on a specific payroll task, make sure to check out the links below for all the details:
 

• Why is my QuickBooks Online slow?
• Payroll Hub
  
  

If you have any more concerns regarding payroll or need further assistance in handling errors, don't hesitate to leave a comment below and tag my name. I'm always available to provide a helping hand. Have a good one, MoMarket.