Fraud Call from Logging into this support community

Hello Cloudberrydrapery,

In times like this, many hackers and fraudsters are trying to infiltrate other forums and websites such as the Community.

Note that they might know when you log in to the page. However, they won't be able to directly access your data or account without your permission.

We block these users as soon as we recognize that their trying to do fraudulent activities.

Rest assured, we keep on improving our security protocols so this won't happen again to you or other users. 

Please let us know if you noticed something unusual within the page so we can take care of it.

This same thing happened to me today. Can you please let me know if anything bad ever happened to your QuickBooks company file or your computer as a result of this scam? I allowed remote access today and am so worried. 

@briannatsp 

Login to your CAMPS as Primary Admin and make sure you can still find your license code in there.

Tried calling about an issue & got [removed] who tried to sell me a security plan or because my account is corrupted. Got suspicious & canceled. How do is know if my info has not been compromised?

Your security is our top priority, @596.

We take our user's account security very seriously, and I'm here to ensure you're able to protect your information and company file. 

If you received an email or call (not from official Intuit channels) asking for payment or account details, please don't respond to it. It's likely a phishing attempt. You'll want to report any suspicious emails on the Online Security: Spoof@intuit.com.

You can also read more about security alerts regarding phishing emails here. Scroll down and check the Security Alerts box. 

Also, we have a list of official email addresses that we use to communicate with our customers. Also, you can check this article and see if it comes from one of our official email addresses: Receive important email messages from Intuit. You can see our official email addresses in the section labeled Intuit's service email addresses. 

Let me know if you need anything else, I’m more than happy to help. Take care and have a good day, @596.

Received call from QB saying my payment for QB did not go through - something wrong with card and to call [removed] M-F.  It was a Robocall sent from phone# [removed]

I am assuming this is a scam - according to Google search.

It's a scam.  QB won't call you. 

We prioritize your security, car6 & Just_me. I'm here to make sure you can safeguard your data and company file.

If you haven't requested a callback or haven't arranged a call with our Payments Support team, they will not call.

Please don't reply to any emails or calls that ask you for money or account information that isn't from approved Intuit channels. It's probably a phishing scam. Any fraudulent emails should be reported to the Online Security: Spoof@intuit.com.

Additionally, you may learn more here about phishing security warnings. Check the Security Alerts box as you go down.

We also have a list of business email addresses that we utilize to get in touch with our clients. You may also verify that the email address used to send this article: Receive critical email alerts from Intuit, is one of our official email addresses. The section under "Intuit's service email addresses" contains our official email addresses.

Just click on the Reply button if you have other concerns regarding this matter or QuickBooks in particular. We'll do our best to respond as soon as we can. Stay safe always!