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velston1
Level 1

Getting my custoemrs to give me a review

How do I get my customer review to my profile?

1 Comment 1
KlentB
Moderator

Getting my custoemrs to give me a review

I can definitely help you with that, velston1.

 

Before diving into the process, I encourage sharing these guidelines with your clients. This will help them successfully submit a review and prevent them from getting their reviews rejected.

 

The first thing that you need to do is to send your profile's URL. This way, your clients will have access to your profile. Here's how:
 

  1. Click the Profile icon.
  2. From your Profile page, copy the entire URL listed in the Profile URL field.
  3. Email the link to your client outside QuickBooks.

Once they're in, please have them follow these steps to submit their review of your performance:
 

  1. On the Find-a-ProAdvisor profile page, click Write a review.
  2. Select the appropriate number of stars to rate ResponsivenessHelpfulness, Expertise, and Professionalism.
  3. In the Your Words Count section, enter a Title for your Review.
  4. From the Services drop-down menu, choose the appropriate service type.
  5. In the Tell us about your experience section, describe yourself, your service, your experience working with the ProAdvisor, or the reason for the ratings. 
  6. In the Tell us about yourself section, choose the accounting software you use and the industry your business falls under, then enter your preferred screen nickname.
  7. Enter your email address, then click Submit when you're done.

Please know that the review will go through a moderation process. Generally, it will take 2-3 business days for a review to be posted after its approval.

 

I've also included an article that will help you improve your profile to increase its views from potential clients: Publish and manage your Find-a-ProAdvisor profile.

 

Do you have any other questions in mind? Feel free to leave them below and I'll get back to you as soon as I can.

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