Hi, Kakfilm.
I see the convenience of using tags to track your transactions easily, so let me direct you to our representatives.
Before doing so, I'd like to verify if the tag is removed after the submission for approval or if it disappears unexpectedly. Please note that any additional information can help us sort this out.
In the meantime, here's how to reach out to our Live Support team:
- Head to the Help panel in the top right corner of your screen.
- In the Search bar, type Contact Us.
- Select Contact Us.

- Choose the Callback option.
To know our support availability time, you can visit this article: Get help with QuickBooks products and services.
If there's anything else you need, please let us know.