Thaks for becoming part of the Community, tmwardcoffee.
To verify my understanding, did you already add these checks to your print queue by selecting their Print later checkboxes or Print check options?
If so, the next place you'd reselect them would be in step 6 while printing them from your print queue.
Here's how:
If you've already done all of these steps, but they're not showing up in the print queue, I'd recommend checking your browser. It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages. You can open a private window and check to see if checks you've added to your print queue show up.
Here's how to access incognito mode in some of the most commonly used web browsers:
If checks show correctly in your print queue while browsing privately, it's safe to say this problem's being caused by your browser. It can be fixed by clearing cached data and Intuit-specific cookies.
In the event checks continue not showing up in your print queue when they should be there while browsing in incognito mode, you'll initially want to try switching to another browsing application.
Here's a list of supported browsers:
QuickBooks supports the current and two previous versions of browsers. If you find that you're using an unsupported version, make sure to update it to its latest release. Steps for doing so can be found on the particular company's website.
In the event you've found no problems that could be causing this with your browser, you'll want to check the operating system and internet speed you're working with.
Here's our recommended operating systems and internet speeds:
If you meet our system requirements, but are still encountering pages that aren't loading properly, I'd recommend using a different device and/or internet connection. If it continues happening on other devices and/or internet connections, you'll want to get in touch with our Customer Care team. They'll be able to pull up the account in a secure environment, conduct further research, and create an investigation ticket if necessary.
They can be reached while you're signed in.
Here's how:
Be sure to review their support hours so you'll know when agents are available.
I've also included a detailed resource about system requirements for QuickBooks which may come in handy moving forward: System requirements
Please feel welcome to send a reply if there's any additional questions. Have a great day!
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