Hi. QB indicates that my 1099s need to be corrected. I followed the prompts, but nothing appears to be wrong. The previous total & corrected total match. Ideas? Thanx

Hello there, RBY. My top priority is to assist you in efficiently managing 1099s in QuickBooks Online. 

Please provide additional details about the messages you receive and the part of QuickBooks where you obtain prompts. Providing further information or screenshots will help me with accurate instructions.

In the meantime, let's perform some basic troubleshooting steps to isolate the issue. QuickBooks may sometimes exhibit irregular behavior and experience performance issues due to browser problems. Let's complete the activity again using a private browsing window. The keyboard shortcuts are as follows:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P

Once done, return to your regular browser and clear your browser's history to start fresh. If the issue persists, you can also utilize a different supported browser since the one you're using now may have a temporary problem. 

You may want to change your employee's payment details, deductions, or contribution amounts. Refer to this article: Set up and manage your Auto Payroll in QuickBooks Online Payroll.

Furthermore, you can manage, assign, or update payment schedules within your system.

I'm eager to help resolve any of your QuickBooks challenges. If you require assistance with other payroll-related concerns, kindly click the Reply button below so I can get back to you promptly.

Using the proper accounts for your 1099s is essential, @RBY. I'm here to direct you to the department that can help you resolve this matter.

I understand the system prompts you to correct 1099s when it already shows the corrected amount on the form. To figure this out, I recommend reaching out to our Support Team. They can help you sort out the message and verify the accounts.

Here's how:

1. Go to the Help icon and choose Search.
2. Select the Contact Us button and enter your concern.
3. Press Continue.

QuickBooks Online Payroll Core operates from Monday to Friday, 6 AM to 6 PM PT. You can also contact us any time on any day for QuickBooks Online Payroll Premium and Elite. If you'd like to start a chat, refer to this article: Contact Payroll Support. 

See this guide to review the corrections made to the form: Correct or change 1099s in QuickBooks.

Scan this reference in case you need to add a contractor or adjust an amount: Troubleshoot missing contractors or wrong amounts on 1099s.

Let me know how the communication with our experts goes. If you have any other 1099 concerns, don't hesitate to add them below. I'll be here to help you out.