I was looking into linking Home Depot to my clients QBO account. It seems I started exporting and then cancelled it. But I didn't. I now have two Home Depot vendor accounts in their QBO account. Will merging the original Home Depot vendor account with the exported Home Depot account create duplicate transactions? And will it notify me that there are duplicates? Or will I have to fish them out myself?
Since your client's duplicate account was created in error, it's recommended to merge it. Be sure to keep in mind that merging accounts is permanent and can't be undone afterwards. Merging duplicate accounts that were created in error won't result in duplicated transactions.
Use the Gear (⚙️) icon, then go to Chart of Accounts.
Find which account you want to keep and utilize your drop-down list (▼) in the Action column to choose Edit. Be sure to take note of your account's name and detail type.
Check if the Is sub-account option's ticked. If so, also note the parent it's linked with.
Now that you have all the information you'll need for the account that will remain, the duplicate can be merged:
Return to your Chart of Accounts page and locate the duplicate.
In your Action column, use the drop-down (▼) and pick Edit.
Change its Name and Detail Type so it matches the account you want to keep. If you need to mark Is sub-account, make sure they don't have any sub-accounts and that they both have the same parent account. In the event only one of them is a sub-account, uncheck your Is sub-account option so it becomes a parent.
Select Save, then Yes.
Now both accounts will be merged and past transactions will be moved from your duplicate to the account you chose to keep.