Horrible non existing Customer service

I hear your sentiments and understand that every penny counts, yeye. I'm here to take note of your experience and share it with the concerned team. 

Meanwhile, may I know more details about the help you need? This way, I can provide an accurate solution to resolve it. Adding a screenshot would be a great help, too.

I'll be providing some articles that that will guide you in completing your QuickBooks tasks.

• QuickBooks Tutorials
• Help Articles for QuickBooks Online

You'll also want to know the latest QuickBooks updates and improvements that our Product Care Team is working on. Feel free to visit our QuickBooks Blog site for more information.

Please know that you can count on me if you need anything else. I'm always glad to help in any way I can. Keep safe always.

@yeye 

Their direct numbers is only for Sales team. You have to chat or ask the callback for Support team. If you prefer to call Support directly, you should migrating to another accounting app.