How can I connect my Revolut account which also holds a EUR balance, but it does not show when I try to link in to QBO (the USD account is already connected) ?

Hello there, Chris.

Since your Revolut USD account is already connected but your EUR account isn’t showing up when you try to link it, it could be that multicurrency isn’t enabled or set up in your QuickBooks Online (QBO) account.

Enabling the Multicurrency feature is essential to properly manage and record transactions in different currencies, such as your EUR Revolut account alongside your USD account. Without this feature turned on, QBO won’t recognize or allow you to connect accounts in foreign currencies.

Here's how to enable it:

1. Navigate to the Gear Icon (Settings), then select Account and Settings.
2. Select Advanced.
   
   
3. In the Currency section, select Edit.
   
4. From the Home Currency dropdown, choose your currency.
   
   
5. Click the Multicurrency checkbox and confirm that you understand that you can't undo this option.
6. Once done, click Save.

After enabling the Multicurrency feature, you can now link your Revolut EUR bank account to QBO.

To assist you further, here are some helpful articles on managing your bank transactions and accounts in QBO:

• Categorize online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Additionally, have you thought about using our QuickBooks Live Assisted team? They are experts in optimizing revenue and financial management, and I highly recommend considering their services. Their specialized support can greatly enhance your accounting experience and provide you with invaluable assistance tailored to your needs.

It's been a pleasure assisting you with linking your Revolut EUR account in QBO. If you have further questions about managing your bank accounts, please don't hesitate to leave a reply below. We're always here to help you.

Thanks, but I have already enabled the multicurrency feature long before I connected any account. So this is not the problem here.

Thanks, but I have already enabled the multi-currency feature long before I connected any account. So this is not the problem here.

You can enter the official URL of your banking institution directly into the search field instead of searching for the name of the bank, christos1.

Entering the URL in the search bar can help you accurately link to your specific bank.

If you find that your bank still does not appear after using the URL, I recommend contacting your bank to confirm if there is any ongoing maintenance or any updates on their end that could be affecting connectivity.

Once the bank confirms there are no issues and still the bank doesn't appear in QuickBooks Online, consider trying a different supported web browser, as certain browsers may impact the program's functionality.

Additionally, you can reconcile your accounts to match your bank statement. For more information, check this article: Reconcile an account in QuickBooks Online.

If you have more questions about linking your bank in QuickBooks Online, please don't hesitate to leave a reply below. We're always here to help you.

What is this ? AI generated nonsensical answers? Do you even read the question ???

I have ALREADY connected Revolut using the USD account. However Revolut can hold multiple currencies. I am not able to link and import the feed from the EUR account, while I have already done so for the USD account. QuickbooksOnline seem not to recognize or see the EUR feed.

This is irrelevant !

I have already connected Revolut and the USD account feed.

It seems QBO does not recognize or see the EUR account feed (it shows blank with no balance) - as if it cannot understand other currencies.

I understand how you feel, knowing you've already tried all the possible troubleshooting steps to fix the issue, @christos1. Allow me to route you to our Live Support Team, who has the necessary tools to investigate further and provide a resolution to this matter.

Here's how:

1. Sign in to your QBO account.
2. Go to the Help menu.
3. From the Search tab, select any article.
4. Click Contact Us.
5. Pick a topic or enter your concern, then select Continue.
6. Choose Chat with us or Have us call you.

Please see the article for more details about the support schedule: Get help with QuickBooks products and services.

Additionally, you can check out this article for future reference in reconciling accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

Don't hesitate to get back to this thread if you have additional banking concerns in QuickBooks. I'll be happy to help you out.