How can I get the address field to populate on cheques ?

Thanks for getting in touch with the Community, theresa-integrit.

Since your employee's address isn't displaying on checks, I'd recommend checking their profile and confirming there's an address listed.

Here's how:

1. In the left navigation bar, go to Payroll, then Employees.
2. Choose an employee name.
3. Click Edit.
4. Review if there's an address listed for them or not. If there isn't one, list the appropriate address in their Address field.
5. Select Save to save any changes.

Checks that previously didn't have their address should now display their address on them.
 

I've also included a detailed resource about working with payee addresses which may come in handy moving forward: How to change the payee address listed on checks

I'll be here to help if there's any additional questions. Have a great day!

About two months ago quickbooks stopped auto-populating employee addresses on checks.  All addresses are entered in the Payroll/Employee.  I have cleared browser, cookie and cache data.  I have the same issue incognito. The addresses auto-populate for vendors.  I really need this issue resolved.

Hi there, jpc27.

Thank you for visiting the QuickBooks Community. I can see how important to figure out some unusual behavior in QuickBooks to help run your business. Let me discuss another step to be performed so the employee address will auto-populating on paychecks. Then, route you to the right support team to assist you further on this matter. 

When deleting your browser cache doesn't help in fixing the issue in QBO, you can use supported, up-to-date browsers to roll out the possibility or to verify if this is a browser-integrated issue.

If the issue continues to occur, I recommend contacting our QuickBooks Support Team. They have the tools to pull up your account in a secure environment and be able to investigate the cause of why an employee's address is stopped auto-populating on checks.

Here's how:

1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Choose the Assistant section.
4. Type your concern in the Type something field.
5. Click Talk to a human.
6. Click I still need a human.
7. Click the Get help from a human.
8. You'll be routed into the How can we help? page. Then, select callback or how you want to contact them and fill in the information.

Lastly, you may refer to this article to view information on how you can directly edit or update an employee's address: How do I change the payee address listed on checks?.

Let me know if you need further assistance managing your employee information or any payroll concerns from QuickBooks. I’m always around ready to lend a helping hand, jpc27. Stay safe and have a good one!