How can I get the link to show up in my emailed invoices to allow customers to pay through the email in Quickbooks Desktop?

Thanks for becoming a part of the Community, cheryl0403.
 

There's a few steps to get everything set up for receiving payments through e-invoices. I'll help guide you through our process.
 

First, you'll want to apply for a QuickBooks Payments account if you don't have one yet. In the event you already have an account, you'll want to make sure it's connected with your books.
 

Once everything's linked up, you can proceed with turning on payment options.
 

Here's how:
1. In the top menu bar, go to Edit, then Preferences.
2. Choose Payments and access the Company Preferences tab.
3. Pick which payment methods you'd like to make available for your customers.
4. Click OK.
5. Select Apply to existing customers.
 

These settings will now be default for all invoices. When you email one to a customer, they'll have a Pay Now button that can be used to pay online.
 

You can find many helpful resources about using QuickBooks Desktop in our help article archives.
 

Please don't hesitate in reaching out if there's any additional questions. I'll be here to assist. Have a lovely day!

Thank you for your response. I do have a payments account and I went through the step you gave me, however, "apply to existing customers" is not an option. Once I click OK, the window closes. What can I do in that case?

Thank you for your response. I do have a payments account and I followed the steps you gave me, however, there is no "apply to existing customers" option. Once I click OK, the window closes. What can I do in that case?

Welcome back to the Community, cheryl0403.

I appreciate performing the steps shared by my peer and sharing its result. Let's perform another troubleshooting to resolve the issue.

We’ll have to review your customers’ profile to check if the and make sure the Payments Settings are set up correctly. Please know we’ll have to do this one at a time.

Here’s how:

1. Go to the Customers menu at the top to choose the Customer Center.
2. Tap the Customers & Jobs tab and pick the client you’re working on.
3. Right-click your mouse beside the name to select Edit Customer:Job.
4. Press the Payment Settings menu to view more details.
5. Make sure the account information is set up properly.
6. Click OK once done.

If the Payment Settings for your customers are configured correctly, I recommend you get in touch with our Technical Support Team. They can perform in-depth troubleshooting in a secure space. Also, provide real-time assistance once the solution is available.

1. Click on the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
2. In the Have a Question window, scroll down to choose the Contact us link.
3. In the Contact Us screen, go to the Tell us more about your question section to enter the issue or topic in the field box.
4. Press the Search button to display the Get Phone Number or Start a Message button.

Here are some great resources to help get started using the Payments and E-invoicing features:

• Receive and process payments in QuickBooks Desktop 
• Send online invoices in QuickBooks Desktop 

Please know the Community has your back. If you have questions about QuickBooks, post a comment below. I’m more than happy to assist further. Enjoy the rest of the day.