Hello @lousie-threewise, welcome to the Community. I'm glad you found us!
I can totally help you update your preferences so that users can view all shifts for all users within TSheets.
To update this setting for all users you can do a bulk update by going to:
- Schedule on the left hand navigation
- Select Settings (Gear Icon) in the top right corner
- Select Schedule Preferences from the drop down
- Update; View Schedule: Company
If you would prefer to update individual users, you will need to update their Permissions:
- Select My Team on the left hand navigation
- Click the Triple Helix (3 vertical dots) to the far right side
- Select Edit
- Select; View Schedule: Company
- Save
Try that out and let us know how it goes, I'd love hearing any feedback you may have!