Login to your QBO account, go to the Help menu and ask the Callback or initiate the Chat. Once you are resolved the issue, you may purchase a 3rd party migration service to FB.
Thank you for joining the thread, @Cher13.
Can you provide additional information on your concern regarding your 2020 tax return? If you can share more details on this, it would be greatly appreciated. This way, we can provide the best resolution about your tax return.
Please know you can continue to reach me here with your additional questions. I'll be standing by for your response.
I need help. QB message: QB subscription lapsed and I can not open the application. My subscription is still active till Dec 7, 2021. my email address is [email address removed] and cell #310-435-4165
Good evening, @encar.
Thanks for joining in on this thread. I appreciate you coming here with your question.
Since you need help with managing your subscription, but you're not able to get into your account, I recommend contacting our Customer Support Team. They'll be able to use their tools to take a closer look at why this is happening.
Use this link to find the steps on how to chat with them and ask to be called back so that you can get help over the phone: Get help if you can't sign in to your QuickBooks Online account.
Let me know how it goes. I want to ensure that you're able to get back to running your business. Wishing you and your business continued success!