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regina15
Level 1

How can I talk to a real person at quickbooks?

My problem cannot be solved with these help questions and I have to get this fixed. Please can someone give me a phone number or an immediate chat or any type of live human who can solve my problem - Before I updated QB to show my new bank and checking account, I ran a batch and it was sent to the old bank. They refused it and QB listed it as "withheld." I couldn't get anybody to solve this for me so I tried to solve it myself and made it worse. And I still can't get anybody at Quickbooks to help me. As soon as my accountant finishes what he needs to do to get me caught up, I'm going back to Freshbooks. This is taking too much of my time to fix.
5 Comments 5
Fiat Lux - ASIA
Level 15

How can I talk to a real person at quickbooks?

Login to your QBO account, go to the Help menu and ask the Callback or initiate the Chat. Once you are resolved the issue, you may purchase a 3rd party migration service to FB.

Cher13
Level 1

How can I talk to a real person at quickbooks?

I would like to know about get advance on my 2020 tax return?

Mark_R
QuickBooks Team

How can I talk to a real person at quickbooks?

Thank you for joining the thread, @Cher13.

 

Can you provide additional information on your concern regarding your 2020 tax return? If you can share more details on this, it would be greatly appreciated. This way, we can provide the best resolution about your tax return.

 

Please know you can continue to reach me here with your additional questions. I'll be standing by for your response.

encar
Level 1

How can I talk to a real person at quickbooks?

I need help. QB message: QB subscription lapsed and I can not open the application. My subscription is still active till Dec 7, 2021. my email address is [email address removed] and cell #310-435-4165

Candice C
QuickBooks Team

How can I talk to a real person at quickbooks?

Good evening, @encar

 

Thanks for joining in on this thread. I appreciate you coming here with your question. 

 

Since you need help with managing your subscription, but you're not able to get into your account, I recommend contacting our Customer Support Team. They'll be able to use their tools to take a closer look at why this is happening. 

 

Use this link to find the steps on how to chat with them and ask to be called back so that you can get help over the phone: Get help if you can't sign in to your QuickBooks Online account

 

Let me know how it goes. I want to ensure that you're able to get back to running your business. Wishing you and your business continued success!

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