Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
AbundanceResourcesLLC
Level 1

How do I change the status of an invoice?

I accidentally changed the status of an invoice to "deposited" before it was sent to the payor. I need to change it back to "Due".

2 Comments 2
ClarenceCort_B
QuickBooks Team

How do I change the status of an invoice?

Hello @AbundanceResourcesLLC, once an invoice is marked as "Deposited," it cannot be changed back to "Due". You can either clear the payment record to revert the status or create a new invoice with the correct status and send it to the payor.
 

Here’s how you can clear the payment:
 

  1. Locate the invoice you want to update and open it.
  2. Select View Payment to access the payment details.
  3. On the Receive Payment page, click the Clear Payment at the bottom-right corner.
  4. Once done, hit the Record and close.
  5. When the prompt appears, click Yes to confirm and proceed.
     

cnxmail-my.sharepoint.com__x__r_personal_divinamercy_nabaunag_concentrix_com__layouts_15_doc2.aspx_sourcedoc=%7B5DD5C6FE-C666-41FD-B184-EB19424BF488%7D&file=Team%20Divina%20Tracker.xlsx&action=defau (1).png
 

If you have additional questions, feel free to comment down below.

ClarenceCort_B
QuickBooks Team

How do I change the status of an invoice?

I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us