HOW DO I CREATE A NEW INVOICE? WHEN I SELECT NEW, THEN INVOICE IT JUMPTS TO AN ADD FOR ACH BANK PAYMENTS AND I CAN'T CREATE A NEW INVOICE LIKE I HAVE IN THE PAST.

I understand the need to create an invoice for your customers, drsjandb.

We can try creating an invoice not by going to the +New option, but by navigating to the Sales menu located on the left side panel. Here's how:

1. Go to Sales.
2. Select Invoices.
3. Then, create an invoice.

If it still prompts you to another menu for ACH payments, try to cancel or dismiss that prompt.

If nothing works, we can perform basic browser troubleshooting.

After following the steps provided by the article above, try to create another invoice by using the +New and the Sales section and see if everything works again.

You can also clear your cache so the system can start fresh. If you still can't, we can use another supported browser.

Once done, you might want to check out this article to learn how to record its payment: Record invoice payments in QuickBooks Online.

Maximize the efficiency of your financial processes by collaborating with our QuickBooks Live Expert Assisted team. They're veterans in the field, known for smoothing out financial operations and offering insights tailored to your business. One-click connects you to a more prosperous financial path.

Keep me posted if you have further concerns about creating an invoice. I'm here to ensure you can use every feature in QuickBooks.