How do I import a PDF W9 that a contractor sent me? I requested it online via quickbooks, but they chose to send PDF instead.

I'm here to provide some details about your W9 forms, wamboltscabins-g.
 

Generally, your W9 form would automatically show in QuickBooks once your contractor sends it in a PDF file. You'll want to enter manually enter the information or add them under your contractor's information. Here's how:

1. Go to the Expenses menu, then select Vendors.
2. Search for your contractor's name and click.
3. Go to the Edit option on the right side.
4. Make sure to select the Track payments for 1099.
5. Then, you can also upload attachments of W9 wherein it's easier for your accountant to find.
   
   

Additionally, QuickBooks offers several reports if you want to get a closer look at your employees' or contractors' information. I've added this article for your future reference: Run Payroll Reports In QuickBooks Online Payroll.

Reach out to us if you need anything else about W9. We're here to help you all the time.

Thanks!  That helps!   I found the vendor and updated manually the EIN - then attached the W9.    However - when I navigate back to the contractor section where I originally requested the info - https://quickbooks.intuit.com/learn-support/forums/replypage/board-id/other-questions/message-id/118...

And click through to the same contractor (=vendor) I can't access the contractor data - the screen is just white no matter how long I wait.   https://www.loom.com/share/3f03d71a1c4945cbbeb14894f576dc8c

I recorded a screen capture so you can see the situation.  

 If I click on a contractor that I haven't entered the data for on the vendor screen - it just shows the vendor and "waiting for info".