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portoffice@porto
Level 2

How do I locate the list of daily deposits? When I go to categorize an "Intuit Deposit", I need to see the individual deposits from that day that total that amount.

It used to be a tab on the CUSTOMER page. I could click on a deposit and it would show me all the credit cards I put through that day so I can match all the transactions correctly when categorizing. Help!

4 Comments 4
jamesjdt
Moderator

How do I locate the list of daily deposits? When I go to categorize an "Intuit Deposit", I need to see the individual deposits from that day that total that amount.

I'll guide you through the new QuickBooks Online interface, portoffice@porto.

 

Payment deposits are now located in the QuickBooks payouts menu. You can bookmark the page for quicker access next time. You can refer to the screenshot below:

 

You can also use this link for more information about deposits made through QuickBooks Payments: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

We'll be right here if you need further assistance.

jamesjdt
Moderator

How do I locate the list of daily deposits? When I go to categorize an "Intuit Deposit", I need to see the individual deposits from that day that total that amount.

Hi portoffice@porto,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.

portoffice@porto
Level 2

How do I locate the list of daily deposits? When I go to categorize an "Intuit Deposit", I need to see the individual deposits from that day that total that amount.

No, nothing has been resolved.  According to the person I spoke with on the phone the other day, you have removed the feature that I need in order to do my job.  

 

 

 

GlinetteC
Moderator

How do I locate the list of daily deposits? When I go to categorize an "Intuit Deposit", I need to see the individual deposits from that day that total that amount.

Hi, portoffice. 

We understand that adjusting to updates can be challenging, and we appreciate your patience as you navigate the changes. Let me offer an alternative way on how you can check a list of your deposits, so you can continue categorizing or matching them.
 

Here's how to do it:

 

  1. Log in to your Merchant Service account.
  2. Select Activity and Reports.
  3. then choose Deposits.

 

You can also check this article for the instructions on how to view and download statements in the Merchant Service Center.

 

Please let us know if you have other questions in the comments, and we're here to help.

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