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wyliehawkins99
Level 1

How do I reconnect invoice payments to my invoices sent? This used to happen with a green check mark when a payment was received, but it has stopped.

 
1 Comment 1
Tori B
QuickBooks Team

How do I reconnect invoice payments to my invoices sent? This used to happen with a green check mark when a payment was received, but it has stopped.

Good evening, @wyliehawkins99

 

Thanks for dropping by the QuickBooks Community. How are you today? I hope everything is going great. 

 

The only way to reconnect the invoice payments to sent invoices would be deleting and recreating the payments. I'm including some steps below to walk you through the process. 

 

To delete the payment: 

 

  1. Locate the payment. 
  2. Under the Action column, tap on Delete

 

To recreate the payment: 

 

  1. Navigate to the "Transactions" section in QuickBooks Self-Employed. 
  2. Click on Add Transaction.
  3. Choose the transaction type. 
  4. Enter the payment details. 
  5. Hit Save. 

 

That should get you back on track. For additional information and tricks and tips when using QuickBooks Self-Employed, check out our Beginner's Guide

 

Please let me know if there is anything else I can assist you with. Have a good one! 

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