Thanks for visiting the Community, @June.
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However, if you prefer to speak with someone over the phone, you may contact our Support Team by following the steps below:
They have the tools to pull up your account in a secure environment and answering any account or billing related questions you may have.
In case you need tips and articles in the future, visit our QuickBooks Community help link for reference: QBDT Self-help.
That should get you pointed in the right direction. Reach out to me if you have any questions, I’m always here to help you out. Have a good one!