How do I stop a "processing" e-payment to a vendor with QB Bill Pay?

You are using the newly QB Billpay, correct? Consider to signup for a free Melio account as the backup. You can choose their Fast Check or Fast ACH option if required.

https://affiliates.meliopayments.com/pricing

You can get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

This isn't the kind of situation we want you to experience with processing e-payments with QuickBooks Bill Pay,

If you are trying to cancel a scheduled bill payment, we can only cancel the payment before midnight of the withdrawal date noted in the confirmation email sent to you after you schedule a Bill Payment. To cancel a scheduled bill payment:

1. Sign in to your QuickBooks Online company file.
2. Go to Expenses, then Bills (Take me there).
3. Choose Show Bill Pay payments.
4. Choose the scheduled bill payment from the list, then select View details.
5. Press Cancel this payment.

If you need to cancel your Bill Pay subscription, just follow the steps below:

1. Sign in to your QuickBooks Online company file.
2. Go to the Gear icon on the top menu, then Account and settings.
3. Select Billing & subscription.
4. Find QuickBooks Bill Pay and tap Unsubscribe.

You can check out this article for more details about using QuickBooks Bill Pay for QuickBooks Online: Learn about QuickBooks Bill Pay. If you are trying to cancel a QuickBooks Payments subscription, use this article as a guide on how to do it: Cancel Your QuickBooks Payments Subscription.

I want to make sure I've got you covered. You can click the Reply button below for follow-up questions and clarifications about paying your vendors. I'll be in touch.

This response is just as disappointing as the initial problem.  How is it that our money can leave our account and not reach our vendor for a week, but there's no way to intercept it and cancel it?  Where is it for that week?

I will be checking into Melio (thank you @4Gal ) and cancelling Bill Pay since we're only paying for headaches and poor service.

That's ridiculous!  I have a vendor that was mailed a paper check by QB Bill Pay that should have been there 2 weeks ago.   I can't cancel this check and try something else?   What if it was stolen in the mail?   Did you guys think any of this through before launching this draconian service?

@tim794 

There's no easy way to cancel a check in the new QB Billpay feature. Consider to use a free app as I mentioned before. You can cancel a check and reissue a new one easily for free.

I have followed your steps, but the bill shows "paid" and there is no ability to void it or stop the transaction from keep trying to pay a bill that has been paid by another account.

How can I stop this?

I appreciate you following the steps shared above to fix the bill that shows paid on your end. I'll provide further insights on how online bill payments work in QuickBooks. I'll also ensure you'll be routed to the right team to assist you further so you can manage your vendor's entries smoothly.

Please note that you can only be allowed to cancel a scheduled bill payment before 12 am of the withdrawal date noted in the confirmation email sent to you. This could be why there is no option to cancel or stop the transaction from continuing to pay a bill. 

I recommend contacting our QuickBooks Online Support Team. They're the best support group for such inquiries as they can request account details. This allows them to investigate why the bill shows "paid" and the reason you cannot stop a payment.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Choose Help (?).
3. Choose Assistant to Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
4. Select Search to find the QuickBooks Online knowledge base directly, or select Contact Us. Then, choose a way to connect with us.

In case you need steps on how to run a report that will reflect all payments made to vendors, you can read this article: Run a report with vendor totals.

Click the Reply button below if you have other concerns about bills and their payments in QuickBooks, angus4463. This way, I'll be able to help you out.