How do I update the email address for a contractor? That field is grayed out in personal details.

Hi, Spence,

You have a way to edit the contractor's greyed-out email address by modifying it in the vendor's profile. Locate the customer and update their email address, then return to the contractor's personal details screen to confirm the changes.

An alternative way is to apply a trick and edit the email directly in the contractor's personal details screen. Here's how:

1. Open the Contractor's Personal Details window.
2. Enter a dummy Employee Identification Number (EIN) and Save.
3. Edit the email address to correct it. Then, correct the EIN and click Save again.

Please leave us a response if you have other questions or concerns.

Hi @SpenceTransport,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.